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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

123 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Much has been written about organizational trouble shooting, fishbone analysis, force field analysis and so on.
Story by Cheenu Srinivasan on July 30, 2010
You may think this company is nuts! They have people who make it work but they aren't employees and they don't make salaries. They have presence in five cities but they don't have a single office.
Story by Matt Shlosberg on July 29, 2010
People who conclude that more money is needed before they can launch innovative projects, may be asking the wrong question.
Story by Ellen Weber on July 20, 2010
Give every employee some money to spend on realizing ideas to improve the business. Allow for  "pooling" of the money between employees.
Story by Joerg Schwartze on June 29, 2010
A story of how one brave company blended work and play and achieved an unmatched level of performance.
Story by Matt Shlosberg on June 7, 2010
The organization is a recreational, non-program, culinary institute designed for ‘foodies’ or a term which our group marketed as home culinary enthusiasts(HCE’s).   Thomas is the fou
Story by Neil Patel on June 2, 2010
A method of solving dilemmas and problems that involves communications and iteration to reach better solutions and commitment to those solutions.
Story by Brian Hurley on June 2, 2010
Despite a difficult business environment, the Nigeria home video makers creatively re-engineered how films are made, while remaining profitable.
Story by Tarry Asoka on May 17, 2010

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