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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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This case study is about the horizontal management model developed and implemented at VAGAS, a Brazilian software company for the recruitment market, and its main underlying ideas.
Story by Mário Kaphan on March 31, 2014
Here’s a story how a small team tried to bring the best of both worlds together in a complex, corporate setup – effective processes and a humane environment that reaches deep into personal traits.&nbs
Story by Maciej Kaniowski on March 30, 2014
Enterpreneur of the first generation- self made man. Long time succesful in operational path of his business.
Story by Grzegorz Sobiecki on February 21, 2014
https://www.facebook.com/photo.php?fbid=772411452784813&set=a.492568650769096.130028.422861987739763&type=1&theater
Story by NAVEEN KHAJANCHI on November 22, 2013
HCL Technologies overhauled its annual business planning process, turning it into an opportunity for a) grooming future leaders, b) pushing the envelope of organizational transparency, and c) leveragi
Story by Shubhi Mittal on October 30, 2013
 In 2009, Citrix CEO Mark Templeton issued a challenge: Make Citrix a leader of design excellence by transforming the traditional engineering-driven company into one whose very DNA is built on th
Story by Catherine Courage on July 14, 2013
Teaming, also referred to as a self-directed work structure, participative management or a high performance work system, is a cultural priority for GE Aviation Supply Chain.  It is an effort to m
Story by Rasheedah Jones on July 14, 2013
This is Karen's story. In 2011 a colleague and I attended a presentation at a conference. The speaker had made a mistake but had not realized it.
Story by Peter Rennie on July 14, 2013
A small not-for-profit introduces a summer job program for youth with support from the federal government.
Story by Behzad on July 14, 2013

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