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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A decade back as a "Change Agent " I supported a project in preparing the employees to implement ERP/SAP. I wish to share the implementation model(the how aspect) and seek comments
Story by Ramesh Dasary on December 2, 2011
So often, we set our company policies with a desire to balance customer interests against our own. But what if we designed a company to be completely customer focused?
Story by Michael Wilkes on November 11, 2011
The organisational mantra of up-or-out is, in fact, out. Organiations need to develop a new way of recognising performance, and increase the skill-to-position match.
Hack by Group 14 on November 6, 2011
If I asked you a make a list of high performing teams - the kind that deliver world class results under tremendous pressure every day, chances are, a management committee wouldn't feature.
Hack by Stephen Remedios on November 1, 2011
Understanding a company’s culture is a key component that leaders may ignore. When I took on a new role, an updated strategy was cited as top priority. What the team needed was a culture boost.
Story by Jonathan Becher on November 1, 2011
By reconsidering the idea of a 'job creation program', individuals in a low income public housing area were able to take on the level of responsibility they were comfortable with, learn new skills and
Story by Martin Butcher on October 28, 2011
As management have remained unchanging for the last 60 years, companies continue struggling to fully “use” the best capabilities –and intentions - of their employees by eternally trusting in an organi
Hack by Cesar Malacon on October 21, 2011
“Leadership days”? These would involve rearranging the organisation for a day so that managers can relinquish control to an employee one level down in the hierarchical structure.
Hack by Keshal Sookha on October 18, 2011
Entropy: a hypothetical tendency for the universe to attain a state of maximum homogenity in which all matter is uniform..Among all matter, gases have the highest entropy, they don't have a p
Hack by Abhijeet Sharma on October 14, 2011

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