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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Bilateral and multilateral donors and NGOs re-write the rules of the International Development Cooperation System to unleash the real potential of markets and the private sector to end poverty at a la
Hack by Lucho Osorio-Cortes on March 2, 2012
Forget Taylor's scientific principles, reinvent new, simple, easy to understand principles that fit to the new era we're entering.
Hack by Louis Dietvorst on December 20, 2011
A  common sense response to making the working environment fit for humans.
Hack by Jeannette Chapman on December 15, 2011
Outside the world of academics popular culture splendidly captured the corporate imperative with the clarion call of “Show me the money!”   That demand is more incessant today with an ever i
Hack by János Pál NÉMETH on December 15, 2011
The organisational utopia consisting of an entirely inspired workforce completely engaged with management, their colleagues, their roles and their organisation and employees empowered to utilise their
Hack by Patrick Maher on December 14, 2011
Organisations are open systems in that they affect and are affected by the environment beyond their boundaries’.  Jon Kotter (1996) defined management as a set of processes that can keep a compli
Hack by Koli Sewabu on December 14, 2011
An alternative approach to setting remuneration levels for employees, based strongly on employees own evaluation of what they are worth, and what they have done performance wise to earn any additional
Hack by Chris Van Kooten on December 9, 2011
There’s plenty of material on the Internet about what fear is, but for the purposes of this Hack, let’s call it the ‘barrier to change.’ After reading a lot of great articles and books the message is
Hack by Pumuka Reid on December 5, 2011

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