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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Once upon a time I was a member of (what I'll call) a commercialised start-up. We had spun out of a university faculty research project, & did an amazing job.
Hack by Jonty Monopoli on September 16, 2010
Inmost transformation efforts, changing the transparency of financialdata including salaries is like losing the last five pounds.
Hack by Susan Resnick West on July 2, 2011
In its new business groups, Applied Materials has changed the way decisions are made.  Each week in the Solar Business Group, a technology roadmap/strategy meeting is held with all levels of empl
Story by Brendan McComb on September 16, 2010
Our conventional wisdom regards high stress executive leadership as indigenous to a high performance organization.  This belief is understandable when witnessing the ever accelerating rate of cha
Story by Bill Shirley on July 2, 2011
I would love to study the effects of implementing an unlimited vacation days policy in different professional environments, from small businesses to mega corporations.  There are many differ
Hack by Khalid Ashour on December 11, 2010
 People are inherently selfish when it comes to work.  They serve their own interests first and foremost.
Hack by SHANE BOND on July 3, 2011
Conventional organisational structures--hierarchy, bureaucracy , internal politics, silos of functional departments, wide variations in minimum qualifications in recruitment of workers, is making a sl
Barrier by Rakesh Chopra on April 16, 2010
The core problem of Management is stagnation of Collective Ability. Enough evidence has accumulated to deduce Collective Ability is raised by removing all barriers to the flow of Knowledge.
Barrier by Raj Kumar on September 13, 2010
We are living in a changing environment that demands that organisations develop their people to be innovative and flexible to succeed.
Hack by Daniel Henderson on September 26, 2011

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