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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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People and the WWW share common “deep values.”   Sandwiched in between are Management 1.0 (& aspiring 2.0) Organizations and Software Applications that ride the www.&nbs
Hack by Deb Krizmanich on July 18, 2011
Good questions generate thought, focus, and action from the listener. They also convey respect. Is it any wonder that 95% of leaders prefer to be asked questions rather than told what to do?
Hack by Gary Cohen on October 15, 2010
This hack considers how organisational capability might be unleashed by increasing the level of trust between employer and employee, borrowing from some of the concepts of Tikanga Maori and simply doi
Hack by Alister McCaw on February 25, 2011
Establish corporate practice and structures which balance decison-making power by involving employees including the selection and hiring of managers and making them accountable to their direct reports
Hack by John Nyawo on October 4, 2011
Human resources departments are a major barrier to getting the right people on the bus, motivating people, helping people grow into their natural talents, and getting things done.
Barrier by John D Chovan on December 1, 2010
Implement a “transparent” corporate e-mail system, with anyone within the organization able to search the content of any published e-mail.
Hack by Gary Hamel on April 6, 2011
The meetings we endured and designed, added to frustrations and stress in an already caustic work place.
Story by Ellen Weber on July 31, 2010
Decision-makers. Executive teams. Champions. These groups are vital to making change work. However, if you don’t include the larger group, you miss out.
Hack by Tricia Emerson on January 20, 2011
CoP's are "a group of people organized for a specific purpose around a shared set of values; who collectively care deeply about the purpose, adhere to the shared values and are selfless in their pursu
Co-Authored By Alex Perwich

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