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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Authority in most group scenarios is taken, not necessarily granted, so I decided to change up the rules a bit. And I mean rules in the literal sense.
Hack by Rod Johnson on May 26, 2013
Providing Unique solution to the age old problem of Organisations that tend to lose employees and business due to inherent incompetencies of unit heads and management,inorder to sustain business growt
Hack by Shilpi Chauhan on February 13, 2016
Unleash Capability:- increase trust, reduce fear. A pithy statement firmly based on research and peer reviewed literature.
Hack by Richard Meikle on May 23, 2011
LSG Skychefs New Zealand with its parent company Lufthansa, is currently trying to implement and drive sustainable change throughout the company.
Story by Heine de Bruin on December 23, 2011
More for less is required from our Public Services. High priced CBD rents, expensive city centre living, long distance commutes. Staff are our great asset. Staff want a better work life balance.
Hack by Yorkie Owl on September 24, 2012
In today’s organizations there is not only a gap in leadership but a seemingly high level of denial.
Hack by Marla Hetzel on July 14, 2013
Once upon a time there was a successful leader. He had an important role in the management of a huge fair.
Story by Bernhard Sterchi on November 1, 2016
Interestingly enough, many management surveys show that there is a high degree of trust from employees toward their first-line manager and that trust is eroding level after level as we are getting clo
Hack by Olivier Lavergne on November 29, 2010
By reconsidering the idea of a 'job creation program', individuals in a low income public housing area were able to take on the level of responsibility they were comfortable with, learn new skills and
Story by Martin Butcher on October 28, 2011

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