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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A supervisor in a central dispatch center is a different kind of first line management.I was given the Dispatch Supervisor job when our control center opened for our division.
Story by Jim McGriff, Jr. on March 13, 2017
https://www.facebook.com/photo.php?fbid=772411452784813&set=a.492568650769096.130028.422861987739763&type=1&theater
Story by NAVEEN KHAJANCHI on November 22, 2013
As simply as that!We have to admitt the fact that nicotine is addictive, hence it will be hard to ask people to quit on smoking but surely we can create the right environemet to make them
Story by Cesar Macary on January 2, 2011
Corporate politics are a drag on innovation and employee engagement.  Too many managers are worried about not rocking the boat or aligning themselves with the right corporate officer to ensure th
Story by Stuart Thompson on September 16, 2010
The crux with which all businesses are formed is simply in the way they handle their production and employees. However, to avoid costly blunders, hazard/risk analysis must be accomplished.
Story by Samantha Hager on March 16, 2017
So often, we set our company policies with a desire to balance customer interests against our own. But what if we designed a company to be completely customer focused?
Story by Michael Wilkes on November 11, 2011
Enterpreneur of the first generation- self made man. Long time succesful in operational path of his business.
Story by Grzegorz Sobiecki on February 21, 2014
 I have had much success helping managers who need to get their teams to accept a new change.  It doesn't just happen.
Story by Terry D. Everson on January 6, 2011
IntroductionI have heard around always knowledge workers need special type of attention compare to blue collar jobs.
Story by Chris Shayan on November 19, 2012

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