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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Policies and strategies of a company would be a set of LIVE wiki documents
Hack by Mohammad Oli Ahad on July 17, 2011
No one likes annual performance reviews. Managers hate doing them and employees hate getting them. Instead of wasting time on this, I suggest totally eliminating the annual perforance review.
Hack by Marton Jojarth on June 30, 2015
A simple solution does not exist for the complex problem that has led us to sacrifice the future for the near-term, single-minded, pursuit of growth and profits.
Hack by Jenna Hickman on May 10, 2012
The challenge is to combine technologies, platforms and ways of learning that explicitly tackle those enemies of adaptability and support each of the design principles of a truly adaptable organisatio
Hack by Julie Steel on July 17, 2013
Empower people, give them space, pay them salaries in time and equip them with all the tools of innovation.My company runs a BPO in a conflict zone.
Hack by Omar Wani on July 30, 2010
Development of a transparent employment process that results in not only the best person for the position being appointed but also keeps that person by making the company accountable for all promises
Hack by Andre Basel on February 28, 2011
Business is a socially manufactured series of behaviors and processes.  Current business practices, guided by capitalist ideologies, which focus on short term profit maximizing approaches and exp
Hack by Catherine Poulter on April 27, 2012
Shift from an obsession with financial forecasting to becoming expert in behaviour and attitude forecasts.
Hack by Chris Shambrook on June 14, 2013
There is overwhelming agreement among leaders that team members should receive performance feedback real-time, as opposed to just during annual or even quarterly reviews.
Hack by Marton Jojarth on August 12, 2015
Set clear objectives to foster trust and sense of ownership therefore incentivizing managers to act as business owners, hence maximizing value creation
Hack by Albert Canela on December 9, 2010

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