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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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“Channel Us” is sharing of a success story of culture building for creating higher value and fuel optimism for employee engagement.If we accept that the leader’s job, at its core, is to insp
Story by Ramesh Dasary on December 3, 2011
As a front line supervisor, I have reconciled myself to this greatest of issues with employees; you are not treating me/us fairly. The company is not treating me/us fairly.
Story by Jim McGriff, Jr. on March 14, 2016
Our organization was founded on the success of a biotech stock that provided the genesis for the investment organization, and the opportunity that has given many the funds needed to delve into other b
Story by Thanh Hoang on September 19, 2010
Once upon a time there was a matchstick factory. It was not huge, nor had it ever been very profitable.
Story by Bernhard Sterchi on April 16, 2017
On December 12, Google's home page noted the birthday of Robert Noyce, co-founder of Intel.
Story by Joe Marchese on December 13, 2011
We celebrate failure. Everyone says that but we really mean it. We really celebrate failure - we cheer, shout, applaud and stamp our feet when people in our company make mistakes.
Story by Pete Burden on January 18, 2011
Inspired by what Carsten Schloter told me once. Later I found out it quite matches Christopher Avery's responsibility process Once upon a time there was a dwarf.
Story by Bernhard Sterchi on May 1, 2016

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