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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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By reconsidering the idea of a 'job creation program', individuals in a low income public housing area were able to take on the level of responsibility they were comfortable with, learn new skills and
Story by Martin Butcher on October 28, 2011
HCL Technologies overhauled its annual business planning process, turning it into an opportunity for a) grooming future leaders, b) pushing the envelope of organizational transparency, and c) leveragi
Story by Shubhi Mittal on October 30, 2013
Knowing is key to making decisions. Knowing is the foundation of the trust you need to build trust with others.
Story by Jim McGriff, Jr. on September 24, 2015
A supervisor in a central dispatch center is a different kind of first line management.I was given the Dispatch Supervisor job when our control center opened for our division.
Story by Jim McGriff, Jr. on March 13, 2017
https://www.facebook.com/photo.php?fbid=772411452784813&set=a.492568650769096.130028.422861987739763&type=1&theater
Story by NAVEEN KHAJANCHI on November 22, 2013
As simply as that!We have to admitt the fact that nicotine is addictive, hence it will be hard to ask people to quit on smoking but surely we can create the right environemet to make them
Story by Cesar Macary on January 2, 2011
Corporate politics are a drag on innovation and employee engagement.  Too many managers are worried about not rocking the boat or aligning themselves with the right corporate officer to ensure th
Story by Stuart Thompson on September 16, 2010
The crux with which all businesses are formed is simply in the way they handle their production and employees. However, to avoid costly blunders, hazard/risk analysis must be accomplished.
Story by Samantha Hager on March 16, 2017

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