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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Many organisations of various sizes are built on hierarchy and driven by status, encouraging people up the organisational management ladder.
Hack by Heidi De Wolf on December 10, 2013
Ever found yourself sitting in another performance improvement meeting listening to a “sensei” discussing how to reduce waste or error by another Sigma and wondering if it is only you who secretly thi
Hack by Mike Parker on March 4, 2016
Use a powerful framework and proven process disciplines to sharply focus enterprise strategy on accelerating value creation.  Avoid warm and fuzzy objectives (
Hack by Richard Melrose on July 21, 2010
Is it possible for an ethical and values based leader to effect change in an organisation previously entrenched in hierarchical communism?
Hack by kelvin wright on October 1, 2012
Individual development assessment is either a twice a year or once a year event. Many managers does not fully grasp the right way to assess and develop employees.
Hack by Simon Ng on August 18, 2010
This hack begins the process of changing a Management 1.0 organization’s culture by recognizing that an increase in personal freedom must be accompanied by an increase in personal
Hack by Chris Grams on April 30, 2012
All industry types have one resource in common; their Suppliers.Harness Supplier creativity to gain resource creation by:Selecting suppliers with different
Hack by Moisés Noreña on February 6, 2013
Co-Authored By Terry Deegan
Search "HR and Innovation" on Google and results range from Innovation is a Strategic HR Imperative to How HR 'Best Practices' Kill Innovation and Does HR Matter in Innovation?
Hack by Chad Hartzell on August 17, 2017

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