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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.
Story by Jim McGriff, Jr. on January 23, 2016
It is no secret that happy employees have more chances to stay longer within the company. Which means employee retention rates for managers who keep their employees happy tend to be high.
Story by Barret Selby on November 21, 2017
For innovation to prosper and novel designs to get funded, we need a more thoughtful language to communicate across isolated disciplines, with more clarity.
Barrier by Ellen Weber on September 8, 2010
Increasing trust and reducing fear has a causal relationship to the meritocratic organization coupled to strong internal leadership.  Trust and fear is indicative of xenophobia endemic to the fir
Hack by Vidia S. Ramdeen on October 8, 2010

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