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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Every year companies spend billions of dollars on training and development, trying to help their people become more engaged, more innovative, and better leaders.
Story by Pamela Weiss on December 20, 2011
Co-Authored By Todd Pierce
In past, valid knowledge equaled the sum of what people viewed, discovered, or learned.
Hack by Ellen Weber on October 18, 2010
What if you could have strong ties of trust within your organization?  What if you didn’t miss opportunities to add value because you are always in the know?   Let’s put down our copies
Hack by Karl Kammerer on June 7, 2011
Today it is easy to acquire quality Knowledge and the power job to apply Knowledge. The difficult part is making sound judgments. Ignorant diagnosis are common.
Hack by Raj Kumar on November 1, 2010
This case study is about the horizontal management model developed and implemented at VAGAS, a Brazilian software company for the recruitment market, and its main underlying ideas.
Story by Mário Kaphan on March 31, 2014

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