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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A framework is needed to make an effective community in an organization,  a framework which engages the whole organization as a community without ranks and allows a free f
Hack by virender vyas on March 21, 2011
How to create a culture of trust within an organization
Story by Matt Shlosberg on May 1, 2010
This is Karen's story. In 2011 a colleague and I attended a presentation at a conference. The speaker had made a mistake but had not realized it.
Story by Peter Rennie on July 14, 2013
The idea of driving the personal growth of independent sales contractors to achieve more sales, especially when you will be using their targets to be communicated from the bottom up in determ
Hack by Gerhard Verwey on July 16, 2011
Who are the people with the “least formal authority” in your organization? Your interns!
Is it possible to drive customer value and internal alignment at the same time? It is -- especially if you use a proven, powerful tool that we call the Value Roadmap.
Hack by Thomas Butta on June 4, 2012
Organizations can be wildly successful, while at the same time creating an environment where their employees are ecstatic to go to work, every day, for generations to come.  It means embracing ou
Hack by Arlene Dilworth on February 21, 2014
To effectively train and nurture managers/leaders, companies have to get involved.
Hack by Anna Smith on September 4, 2010
The suceess of any organisation depends on the TEAM .
Hack by NAVEEN KHAJANCHI on April 12, 2013
This Hack proposes options and opportunities for radical change to all levels of traditional operational processes by moving the organisation to the Web 2.0 space.

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