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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

123 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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How often did I hear managers tell me that the way they had to behave did not reflect who they were any longer, their behaviour was dictated by the system they were in, it was coming from the top down
Hack by Olivier Lavergne on December 1, 2010
In business there is an increasing desire for people to find their unique voice, contribute in ways that leverage their talents and relate with one another in more meaningful ways.
Hack by Mark Vandeneijnde on March 25, 2011
Rand, 1967’s as quoted in Locke p.19 defines capitalism as” a social system based on the recognition of individual rights, including property rights, in which all property is privately owned.” This de
Hack by Moses Mashingaidze on May 8, 2012
Even if companies officially ask their workforce to be a driver of innovation, they seldom act accordingly and rather punish "out-of-the-box" actions.
Hack by Ile Tovaglieri on January 9, 2011
Is it possible for an ethical and values based leader to effect change in an organisation previously entrenched in hierarchical communism?
Hack by kelvin wright on October 1, 2012
A new model of engaging with the public about managing access to health records is required.
Hack by Ruth Kibble on February 20, 2014
Reversing or reducing perception and attribution errors in the healthcare imply overhauling the healthcare system structure and practice but addressing the person of the leader has similar effect to h
Hack by Owen Mandisodza on February 27, 2011
Deploy an anonymous electronic reporting system solution that enables middle management to report the enacted values of senior leadership (upper echelon) to the governance level thereby making senior
Hack by Willem Acker on April 18, 2012
i'd like to share with you a world, a flat planet with 100+ souls called Ecetera Pty Ltd.
Hack by Olivier Lambel on May 18, 2013

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