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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

123 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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There a 2 slides from the Equality Trust's "Spirit Level" web site.  They show the statistical co-relation between levels of trust and income inequality.  The core message is that in countri
Hack by John H Pearce on October 10, 2010
There’s plenty of material on the Internet about what fear is, but for the purposes of this Hack, let’s call it the ‘barrier to change.’ After reading a lot of great articles and books the message is
Hack by Pumuka Reid on December 5, 2011
Across the World, prejudices and misperceptions are a common response to the immigration phenomenon.
Hack by Sergio Formas on October 3, 2011
Consciousness in organisations is the next breakaway competitive advantage. In our work with individuals and organizations, we have discovered a way to increase mental agility and creativity.
Hack by Mike Parker on March 24, 2016
Allow employees to occassionally work from their home office or alternate location to promote a culture of trust and recognize they lead busy lives.
Hack by Sheryle Gillihan on January 5, 2011
More for less is required from our Public Services. High priced CBD rents, expensive city centre living, long distance commutes. Staff are our great asset. Staff want a better work life balance.
Hack by Yorkie Owl on September 24, 2012
Use a new organization-known project that combines many different stakeholders, and departments to incentivice collaboration by openly sharing knowledge and information (just like an organization-base
Hack by RalfLippold on December 26, 2013

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