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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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 The name tax is seen as a burden or a levy,  on subjects in the olden days paid to kings and queens.
Hack by Emeka Ikwukeme on September 26, 2017
Organisations are open systems in that they affect and are affected by the environment beyond their boundaries’.  Jon Kotter (1996) defined management as a set of processes that can keep a compli
Hack by Koli Sewabu on December 14, 2011
Shift from an obsession with financial forecasting to becoming expert in behaviour and attitude forecasts.
Hack by Chris Shambrook on June 14, 2013
As a front line supervisor, I have reconciled myself to this greatest of issues with employees; you are not treating me/us fairly. The company is not treating me/us fairly.
Story by Jim McGriff, Jr. on March 14, 2016
Much has been written about organizational trouble shooting, fishbone analysis, force field analysis and so on.
Story by Cheenu Srinivasan on July 30, 2010
Implement a performance review mechanism that allows every employee to give themselves an "A" at the beginning of the period and then summarize what they are going to accomplish to earn that A.
Hack by Akash Sah on September 20, 2010
Bring at work your best values that characterize your relations with your children, your parents or with your best friends to build an open and creative climate, make your customers happy and create a
Hack by Luca Vignali on March 20, 2012
With so many potential leaders yet very little innovation, what is holding leaders back?
Barrier by K. Lanier on October 17, 2012

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