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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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As legacy business thinking attempts to stagger away from the ingrained practices of the Industrial era towards modernity nothing is in need of a more radical re-assessment than the view of the employ
Hack by Mike Parker on April 10, 2016
Consciousness in organisations is the next breakaway competitive advantage. In our work with individuals and organizations, we have discovered a way to increase mental agility and creativity.
Hack by Mike Parker on March 24, 2016
As a front line supervisor, I have reconciled myself to this greatest of issues with employees; you are not treating me/us fairly. The company is not treating me/us fairly.
Story by Jim McGriff, Jr. on March 14, 2016
Early in the innovation process, when the sky should be the limit, avoid the pitfalls of being too practical, too quick to jump to solutions, and too eager to work towards the familiar.This hack was w
Hack by Brian Janke on March 4, 2016
Ever found yourself sitting in another performance improvement meeting listening to a “sensei” discussing how to reduce waste or error by another Sigma and wondering if it is only you who secretly thi
Hack by Mike Parker on March 4, 2016
Providing Unique solution to the age old problem of Organisations that tend to lose employees and business due to inherent incompetencies of unit heads and management,inorder to sustain business growt
Hack by Shilpi Chauhan on February 13, 2016
How do you make a big company’s culture more innovative and entrepreneurial? Start with a corridor and work your way out.
Story by Christos Tsolkas on February 11, 2016
Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.
Story by Jim McGriff, Jr. on January 23, 2016
Knowing is key to making decisions. Knowing is the foundation of the trust you need to build trust with others.
Story by Jim McGriff, Jr. on September 24, 2015

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