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Embed the ethos of community and citizenship

“Stakeholder relationships must be seen as interdependent and positive-sum.”

In our increasingly interdependent world, highly collaborative systems will outperform organizations that are characterized by adversarial win-lose relationships. Yet today, corporate governance structures often exacerbate conflict by promoting the interests of some groups(such as senior executives and the providers of capital)at the expense of others (usually employees,local communities, and the planet). Management systems must more fully reflect the ethos of community and citizenship—and the inescapable interdependence of all stakeholder groups must be designed into organizational operations at every level.

68 Stories
114 Hacks
5 Barriers

Embed the ethos of community and citizenship

“Stakeholder relationships must be seen as interdependent and positive-sum.”

In our increasingly interdependent world, highly collaborative systems will outperform organizations that are characterized by adversarial win-lose relationships. Yet today, corporate governance structures often exacerbate conflict by promoting the interests of some groups(such as senior executives and the providers of capital)at the expense of others (usually employees,local communities, and the planet). Management systems must more fully reflect the ethos of community and citizenship—and the inescapable interdependence of all stakeholder groups must be designed into organizational operations at every level.

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As a response to poor customer, employee, government and community feedback to the banking sector in the 1990s, Westpac, one of the top listed companies in Australia, adopted a busine
Story by Suzanne Young on May 9, 2012
Hockey is Canada’s national sport, but skating close behind in second place is participation in customer loyalty programs that award points consumers can redeem for more than 1200 rewards items from e
Migros is the largest retailer in Switzerland. The company has been always intimately involved in the country's social, communal and economic affairs.
There is no future for any pure -ism including capitalism. Life is too complex and interdependent for that. We need organic institutions with a clear view of purpose and values.
Story by Mickey Huibregtsen on May 2, 2012
As indigenous people of Aotearoa/ New Zealand - Maori have suffered devastating losses through colonization which has had intergenerational impacts upon and the health and wellbeing of o
Story by Huhana Melanie Seve on April 28, 2012
After a period of relative under-performance from '99 to '04, In 2005 Hindustan Unilever undertook a massive 'culture-reboot' that focussed the length and breadth of the organization on making a 'real
Story by Stephen Remedios on April 15, 2012
This case study describes how Henkel, a maker of consumer and industrial products, has systematically integrated the consideration of ecological and social aspects in their product develpment.
Story by Thomas Loew on April 1, 2012
Citizen engagement and participation in collaborative decision-making in government are to be highly valued and pursued in a democracy.  There are some basic principles that are core to successfu
Story by Barbara Little on December 21, 2011

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