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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

33 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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Money-back offer – almost all products in the retail segment carry thistag.
Hack by Madhusudan Rao on August 16, 2010
The Vice President of the division told me a decision was made that I was not going any higher in the management of our company.
Story by Jim McGriff, Jr. on December 14, 2016
A recent study by the economists from MIT, UOC and CMU, suggest that financial incentives, no longer are the primary motivational drivers of increasing business performance, especially when it comes t
Hack by Charles Prabakar on October 17, 2011
There are 30 years of robust evidence to support the following conclusion:service businesses where employees have a positive service climate have customers who are more satisfied.
Story by Francis Jeyaraj on November 11, 2012
Uncertainty even in matured organizations makes managers to look for instant gratification for they work creating a window for Vulnerability.
Barrier by Satya Vegi on October 16, 2010
The cure for capitalism is more capitalism. Actual control system provides all-or-nothing instruments that prove to be insufficiently rough.
Hack by Justare Alman on May 4, 2012
It goes without saying that an efficient workplace leads to a more successful business.
Story by Cassidy Hennigan on December 18, 2017
I think a generally underappreciated (even when it's explicitly discussed), but highly influential factor in any workplace is the power of metrics.
Hack by Sean Schofield on May 31, 2011

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