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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

35 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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I have no intention of adding to the twisted mythology of leaders as special creatures.
Story by Eric Kaufmann on July 18, 2013
What does focus and obligation have to do with a first line manager’s responsibilities? Focus and obligation are the keys to a successful organization. If you can draw; you can draw a focus.
Story by Jim McGriff, Jr. on April 17, 2017
Define yourself. What is in your best interest isin the long run best for your family, community, and company.
Story by Jim McGriff, Jr. on June 12, 2015
It goes without saying that an efficient workplace leads to a more successful business.
Story by Cassidy Hennigan on December 18, 2017
What truly makes teamwork effective? It is about the perspective of the individual member not the managers.
Story by Jim McGriff, Jr. on July 2, 2015
He lost consciousness twice. Of the first time, he could remember the lightning through the dark clouds. The shudder going through the ship’s hull as it crashed down onto the heavy sea.
Story by Bernhard Sterchi on November 20, 2018
The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement.
Story by Jim McGriff, Jr. on March 1, 2016

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