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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

31 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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There's a limit to Web 2.0 that shows up in all of its uses, including the M Prize process: it doesnt really produce effective new management systems that will work, just islands of good practice and
Hack by Michael F Kelly on July 18, 2011
MOTIONS ; COMMOTION – EMOTION – PROMOTION - DEMOTION all co exist in all organisations.Problem: Most leaders and organizations operate in silo’s and there is no  &
Hack by NAVEEN KHAJANCHI on December 5, 2011
As the centers of gravity in terms of economics, demography, and geopolitics become increasingly diverse, most of today’s managerial practices will be found lacking by the second decade of the 21st ce
Hack by Amnon Danzig on November 1, 2011
 Most of us ACT with a hidden agenda of will it look good i.e. how others will perceive me. This is true in any given situation whether its work or at home. Is it really good...I don’t know.
Hack by NAVEEN KHAJANCHI on June 18, 2013
The infrastructure for access to information still lags significantly behind the infrastructure within which information enters and leaves a company's network. The answer is metrics.
Hack by Kevin Woghiren on December 9, 2010
Replace performance management with a system of feedback loops that simultaneously empowers and inspires employees to be their absolute best.
Hack by Ben Biddle on October 22, 2012
Co-Authored By Rajal Sood
Cost Accounting chokes business by focusing on parts rather than the relationship between parts. As the primary feedback mechanism for business and organizations it leads to bad decisions.
Hack by Dan Strongin on March 19, 2011
Whatever the size of your organization it is your people who determine your organizational value added.
Hack by Bay Jordan on May 9, 2012
When we rate in status quo hierarchies - (What's best and what's worse?) we pretend one whole is superior to another and before seeing novel possibilities of either, we stack
Hack by Ellen Weber on May 26, 2011

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