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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

34 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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At the core of a healthy organization is the idea that people are respected and valued for their different gifts/strengths/talents.
Hack by Josh Allan Dykstra on June 27, 2011
Customer service professionals nurture a company’s most important assets – its customers –, but they are also some of its lowest paid employees.
Hack by Marton Jojarth on June 12, 2015
With globalization and technology, skills become obsolete rapidly. The traditional approach of performing specialist work is less effective.
Most companies have internal employee portals - the ones where all employees are expected to or voluntarily sign in everyday.
Hack by Joel Modestus on July 14, 2013
The Global Reporting Initiative (GRI) is a private transnational body that has produced the leading standard for sustainability reporting, used by more than three-quarters of the Global Fortune 250 co
Hack by Galit A. Sarfaty on May 8, 2012
No one likes annual performance reviews. Managers hate doing them and employees hate getting them. Instead of wasting time on this, I suggest totally eliminating the annual perforance review.
Hack by Marton Jojarth on June 30, 2015
 staRHs is a very simple way for HR to drive purpose, autonomy and mastery into the enterprise. Every colleague can log onto their staRHs account and distribute stars to any colleague who th
Hack by Heiko Fischer on November 18, 2013
Co-Authored By Angela Maus

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