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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

33 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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Start from a resource based view [tangible and intangible assets (inclusing intellectual capital, intangible power/potential and subjective needs] and introduce a vector based value metric that enable
Hack by Peter Bretscher on March 30, 2014
Processes, procedures and comportments have to proof their value to the business.Formality may have its benefits, but they have to be made explicit and the value has to be bullet proof.
Hack by Erwin Pfuhler on July 29, 2014
The Industrial Age was primarily rules-based leading to procedures. The Information Age is primarily principles-based leading to creativity and innovation.
Hack by George Kobak on February 23, 2015
Perhaps the most common failure of individuals and organizations that need to change is either that they do not seek the broader view that offers new choices, or that they do not explore the deeper ro
Individual development assessment is either a twice a year or once a year event. Many managers does not fully grasp the right way to assess and develop employees.
Hack by Simon Ng on August 18, 2010
A harmonious workplace is critical in today’s work place .A First Line Manager must be a keen observer of behavior in their department.
Story by Jim McGriff, Jr. on October 22, 2016
There is overwhelming agreement among leaders that team members should receive performance feedback real-time, as opposed to just during annual or even quarterly reviews.
Hack by Marton Jojarth on August 12, 2015
The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement.
Story by Jim McGriff, Jr. on March 1, 2016
Video games are attractive to players because such games offer direct incentives and rewards for accomplishments achieved.  Gamers game because the activity offers individual award and recognitio
Hack by Vidia S. Ramdeen on November 24, 2011

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