It's time to reinvent management. You can help.

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

35 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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I don't know the answer to either part of this compound question, but I think we have to answer the first part, before we can answer the second part.  To that end I have begun a research project
Hack by Samuel Peffers on January 19, 2013
As bringing innovation to your personal and professional challenge?I believe that with little of innovation knowledge that we can have the important thing is to transcend in the personal and prof
Story by Geovanny Romero on December 28, 2012
Few companies organize to walk multiple paths to re-invent themselves.Note : if you have a quarky charm feeling of "Deja Vu", or "Synchronicity" it is under control, and you are fine.Innovation is par
Story by Frederic J.Leconte on December 19, 2012
Co-Authored By Audrey D.
There are 30 years of robust evidence to support the following conclusion:service businesses where employees have a positive service climate have customers who are more satisfied.
Story by Francis Jeyaraj on November 11, 2012
Replace performance management with a system of feedback loops that simultaneously empowers and inspires employees to be their absolute best.
Hack by Ben Biddle on October 22, 2012
Co-Authored By Rajal Sood
Sales commission programs are intended to maximise the revenue generated from sales activity in order maximise company revenues and profits for its stakeholders.  But is it delivering the results
Hack by Andrew Crabb on October 10, 2012
What is your organization's most important asset? CEOs often respond that the organization's people are its greatest asset.
Hack by R.Paul Herman on May 11, 2012
Co-Authored By Tom Bowmer

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