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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

39 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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 As we’ve learned over the last several years, from Richard Florida’s Creative Class to Daniel Goleman’s Emotional Quotient, the soft skills and organizational skills are the most valuable to the
Hack by Ross Smith on July 10, 2011
We are a small team.  We don’t have time for status meetings.  We can’t afford middle management.  We have no tolerance for team members that don’t produce.
Hack by Lawrence Coburn on July 7, 2011
Big Thorny Challenge: What passes for enterprise strategy falls way short of the need and opportunity.
Hack by Richard Melrose on June 30, 2011
It's too easy to be a bad manager.
Hack by Adam Schorr on June 29, 2011
At the core of a healthy organization is the idea that people are respected and valued for their different gifts/strengths/talents.
Hack by Josh Allan Dykstra on June 27, 2011
The Connected Intelligence Operating System formally elevates employees Knowledge, Decisions and Insights to essential work products. 1.
Hack by Vasu Srinivasan on June 24, 2011
Life in a large organization can often feel like a few moments of inspiration and innovation surrounded by a lifetime of sitting on conference calls, filling out forms, and creating PowerPoint decks t
Hack by Chris Grams on June 21, 2011
Move from a static, administration-heavy, compentency & performance based talent management system to a dynamic, innovation oriented, cool-sounding talent locator and accelerator,
Hack by Luis Alberola on June 15, 2011
We're the largest sub in a global company HQ'd in France.  To "Control costs, Harmonize, Be more efficient..." the HQ org., has estabished technology shared services in low cost countries (Buchar
Barrier by Les Fondy on June 10, 2011
I think a generally underappreciated (even when it's explicitly discussed), but highly influential factor in any workplace is the power of metrics.
Hack by Sean Schofield on May 31, 2011

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