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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

34 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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 As we’ve learned over the last several years, from Richard Florida’s Creative Class to Daniel Goleman’s Emotional Quotient, the soft skills and organizational skills are the most valuable to the
Hack by Ross Smith on July 10, 2011
Measure employee performance like a credit score.  Similar to someone missing a mortgage payment, but it’s more like missing a project deliverable.
Hack by John Heyliger on December 15, 2010
The idea is to create a transparent value ecosystem, where organizational values (openess, innovation etc') get a numeric value (points)  that can be exchnaged between all steakholders, then simp
Hack by Yoni Assia on March 2, 2012
There's a limit to Web 2.0 that shows up in all of its uses, including the M Prize process: it doesnt really produce effective new management systems that will work, just islands of good practice and
Hack by Michael F Kelly on July 18, 2011
Recruiting doesn’t work.  It has never worked.  The advent of the Internet has only exacerbated the problem.  Hiring managers have no respect for their internal recruiters and 3rd party
Hack by Carol B Schultz on December 20, 2010
No one likes annual performance reviews. Managers hate doing them and employees hate getting them. Instead of wasting time on this, I suggest totally eliminating the annual perforance review.
Hack by Marton Jojarth on June 30, 2015
 Most of us ACT with a hidden agenda of will it look good i.e. how others will perceive me. This is true in any given situation whether its work or at home. Is it really good...I don’t know.
Hack by NAVEEN KHAJANCHI on June 18, 2013
Both economic thought and management practice are based on the so-called free market economy or competitive markets and all measures of performance or success are always relative.To get out of this "c
Hack by Srinivasan Abhinavam on February 9, 2011
Managers in medium to large companies spend an incredible amount of time planning operations and finance.
Hack by Julien Delvat on February 12, 2014

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