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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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 As we’ve learned over the last several years, from Richard Florida’s Creative Class to Daniel Goleman’s Emotional Quotient, the soft skills and organizational skills are the most valuable to the
Hack by Ross Smith on July 10, 2011
“Leaders Everywhere” is a worthy vision of a cultural shift that must occur not only in organizations, but also in the world at large, or the macro-environment will always be too chaotic.  Howeve
Hack by Myles Sweeney on July 5, 2013
 The performance of a company is intrinsic with the employees associated with the organisation. Every employee and his contribution is part of the core ethos of a successful organization.
Hack by Amit Namjoshi on October 31, 2013
How can we be inspired by nature (on its way to manage living things, ecossystems, etc.) to solve management challenges?Nature is million years old of a harsh competitive environment.
Hack by André Ribeiro Winter on December 10, 2010
MOTIONS ; COMMOTION – EMOTION – PROMOTION - DEMOTION all co exist in all organisations.Problem: Most leaders and organizations operate in silo’s and there is no  &
Hack by NAVEEN KHAJANCHI on December 5, 2011
Cost Accounting chokes business by focusing on parts rather than the relationship between parts. As the primary feedback mechanism for business and organizations it leads to bad decisions.
Hack by Dan Strongin on March 19, 2011
When we rate in status quo hierarchies - (What's best and what's worse?) we pretend one whole is superior to another and before seeing novel possibilities of either, we stack
Hack by Ellen Weber on May 26, 2011
Lead colleagues within an organisation to want to help each other so your organisation has the flexibility to cope with fluctuations in workload
Hack by Michael Sullivan on October 3, 2011

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