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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

34 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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There are three universal truths about traditional performance appraisals. They are widely used, universally despised, and are known to be ineffective.
Story by Christopher D. Lee on October 1, 2020
I was cleaning out my closet and came across a customer service training video the Western Division of Alabama Power made in 1984.
Story by Jim McGriff, Jr. on June 27, 2019
What is so great about Retail Xpress?It’s only a revolutionary, unique, all-in-one retail software developed to make running a business easier than ever!So what exactly makes it so unique and revoluti
Hack by Emeka Ikwukeme on February 1, 2019
He lost consciousness twice. Of the first time, he could remember the lightning through the dark clouds. The shudder going through the ship’s hull as it crashed down onto the heavy sea.
Story by Bernhard Sterchi on November 20, 2018
It goes without saying that an efficient workplace leads to a more successful business.
Story by Cassidy Hennigan on December 18, 2017
What does focus and obligation have to do with a first line manager’s responsibilities? Focus and obligation are the keys to a successful organization. If you can draw; you can draw a focus.
Story by Jim McGriff, Jr. on April 17, 2017
The crux with which all businesses are formed is simply in the way they handle their production and employees. However, to avoid costly blunders, hazard/risk analysis must be accomplished.
Story by Samantha Hager on March 16, 2017

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