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Create a democracy of information

“People at the front lines should be at least as well informed as those in the executive suite.”

Most organizations control information in order to control people. Yet, increasingly, value is created where first-level employees meet customers — and the most value is created when those people have the information and the permission to do the right thing for customers at the right moment. Information transparency doesn’t just produce happy employees and happy customers, it’s a key ingredient in building resilience. Adaptability suffers when employees lack the freedom to act quickly and the data to act intelligently. The costs of information hoarding are quickly becoming untenable. Companies must build holographic information systems that give every employee a 3-D view of critical performance metrics and key priorities.

19 Stories
30 Hacks
0 Barriers

Create a democracy of information

“People at the front lines should be at least as well informed as those in the executive suite.”

Most organizations control information in order to control people. Yet, increasingly, value is created where first-level employees meet customers — and the most value is created when those people have the information and the permission to do the right thing for customers at the right moment. Information transparency doesn’t just produce happy employees and happy customers, it’s a key ingredient in building resilience. Adaptability suffers when employees lack the freedom to act quickly and the data to act intelligently. The costs of information hoarding are quickly becoming untenable. Companies must build holographic information systems that give every employee a 3-D view of critical performance metrics and key priorities.

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I graduated from college in February of 1971, Mr. JKE had his motel manager Durrell Dallas ask me if I want to become a management trainee. The restaurant manager had just quit or been fired.
Story by Jim McGriff, Jr. on February 27, 2020
Talking about Innovation and doing Innovation are different things.  Just as teaching innovation around made up problems (like designing a new kitchen) is vastly different than working on real wo
Story by Charles K Knight on May 15, 2019
The Innovation process needs to embed a culture of Diversity and Inclusion (D&I).  Those organizations that truly incorporate D&I as part of their Innovation culture will benefit and have
Hack by Steve McGill on January 10, 2019
Imange if the Internal Combustion vehicle's under utilised energy (eg electricity/ thermal valued per year at more than $4000) was suppied to homes, factories and Green houses,then imange( multipling
Hack by patrick chanda on July 20, 2018
BACKGROUND It was The Economist’s Vijay Vaitheeswaran who coined the term “micropower” to refer to sources of electricity that are relatively small, modular, mass-producible, quick-to-dep
Hack by patrick chanda on June 24, 2018
Many workforce professionals say the biggest threat to talent retention today is the gig economy, not other competing employers.
Story by Andre Lavoie on November 8, 2017
Cool IoT devices obscured an even more revolutionary aspect of the IoT: for the first time, everyone needing instant access to real-time data about things to make better decisions or
Hack by W. David Stephenson on August 25, 2017
For anyone managing a website, optimization is key. However, it is not always easy to manage the optimization and create a site that is user-friendly.
Story by Samantha Hager on April 25, 2017
Ruggedized tablets are the perfect addition to any hands-on company due to their ability to analyze data, ensure profitability, give customers and prospects what they need, and manage time spent on pa
Story by Samantha Hager on April 6, 2017
Many citizens in western democracies are now distrusting politicians and political institutions, and also feel increasingly powerless about the local and national political scenes.
Hack by Georges Romme on February 18, 2017

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