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Management Innovation eXchange
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Research Data Analyst; Researcher
Australian National Data Service; Monash University
Me in Three
I'm a listener dedicated to putting customers stories in front of innovators.
I'm a thinker who thinks that some of our thoughts are stuck with yesterdays assumptions.
I'm a believer who believes that we can imagine a better world and work towards making it a reality.
Stories, Hacks, & Barriers
Groundbreaking ideas and practices from Richard Ferrers
Beyond Value Management: Faster innovative horses
Innovations are typically more evolutionary or more revolutionary.
on January 3, 2013
Apple's Innovation Success and how to measure it
Apple is a 21st century innovation phenomenon. In the last ten years, Apple has risen in the Fortune 500 from #300 to #5 in 2013 (on current results).
on January 2, 2013
Value Management in action: NBN Co visits Whirlpool
Engaging with customers begins as soon a a new product is discussed and sometimes years before a customer will use it.
on December 11, 2012
Focus less on profit and more on Customer Value
Let's talk less about profit and more about value. Customer value. Let's talk about how we (as innovators) help customers create value.
on December 9, 2012