It's time to reinvent management. You can help.
LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
Story by Sanjay Mathur on December 9, 2011
Sitting in her corner seat at the Noida, India office, Sheetal’s job entailed; ensuring successful ticket query responses for a premier national retail client based in North America.In any other s
Story by Pranay Singh on January 8, 2013
*In order for organizations to thrive in the 21st century global economy, knowledge workers must be allowed the flexibility and discretionary authority to offload their non-core busy work to help prop
Story by Jordan Cohen on April 11, 2010
To be successful and truly collaborative, knowledge-sharing systems require intuitive tools that connect people, reward participation, and align well with existing work and communication patterns.
Story by Doug Solomon on April 11, 2010
A real story of a curious public sector leader, a pugilist and a contrarian, who chose to do the right thing and design his system entirely around the needs of the customer - against the advice of Gov
Story by John Seddon on June 18, 2010

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