Whirlpool Corporation recently added the “bow” to the rock-solid and deeply embedded Double Diamond process which focuses on discovery and development of new opportunities in the front end.
For all of the fervor around innovation, far too many organizations are hostile places for new ideas (not to mention the people that harbor them). All too often, new ideas are cooked up in a hothouse environment—the executive inner sanctum, an invitation-only innovation offsite, a limited-access “war room”—and not shared widely until they’ve been sanctioned from on high. When they are offered up by some hardy soul in the trenches, they generally have just one place to go: up the chain of command. In other words, they get the hot lights of judgment before they get a chance to breathe.
What would it look like if the rapidly-evolving social world of Web 2.0 collided with the sterile and static corporate Intranet? What would happen if information flowed from the outside in, instead of inside out? Those are the questions at the heart of an interesting experiment unfolding at global...
In Parts 1-3, I recounted the Pull Replenishment saga of how a small team started a bottom-up movement that generated millions of dollars in profit, improved shipping performance to the customer, and
In a WSJ post I promised that I’d lay out a blueprint for building a company that’s as nimble as change itself—and I will, but first I’d like to share an anecdote about a simple experiment in workplace freedom. In most organizations, the decision-making freedoms of frontline employees are highly...
‘Why not?!’ is the motto of Open Government Places. Open Government Places allows civil servants to cut through the red tape, join forces, and share government forward.